1. Introduction
Sunnywave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact forms
- Request information about our services
- Communicate with us via email or phone
- Participate in our lead generation campaigns
This information may include:
- Name and contact information
- Company name and industry
- Business goals and requirements
- Target audience information
- Budget and timeline preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website information
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our lead generation services
- To communicate with you about our services
- To develop and optimize advertising campaigns
- To analyze website usage and improve user experience
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- With service providers who assist in our operations
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transfer or merger
5. Lead Data Handling
For leads generated through our campaigns:
- Lead information is collected with appropriate consent
- Data is securely transmitted to our clients
- We maintain records for quality assurance purposes
- Lead data is not used for other marketing purposes without consent
- We comply with platform-specific privacy requirements
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Secure data storage and backup procedures
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and operations
Client data is typically retained for 3 years after the end of our business relationship, unless longer retention is required by law.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us using the information provided below.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve website functionality
- Provide personalized content
You can control cookie settings through your browser preferences.
10. Third-Party Services
Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
12. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.
13. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
15. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +44 9381334130
- Address: 11169 Skipper Dr, El Paso, TX 79936-2922
16. Compliance
We are committed to complying with applicable privacy laws and regulations, including but not limited to:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- CAN-SPAM Act
- Platform-specific privacy requirements